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A Large Mouse Icon Appears Below the Pointer

SMART hardware SMART Board interactive whiteboards and Sympodium interactive pen displays
SMART software SMART Product Drivers 10
Operating systems Windows Vista operating system

Issue

When you press the interactive screen of your SMART Board interactive whiteboard or Sympodium interactive pen display, a large mouse icon appears below the pointer.

Solution

Clear the Touch Pointer option.

To clear the Touch Pointer option

  1. Open the Windows Control Panel.

  2. Double-click Pen and Input Devices.

    The Pen and Input Devices dialog box appears.

  3. Select the Touch tab, and then clear the Touch Pointer option.

    The mouse icon disappears.

First published May 15, 2008
Last updated May 13, 2009

 

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SMART Technologies is a leading provider of technology solutions that enable inspired collaboration in schools and workplaces around the world by turning group work into a highly interactive, engaging and productive experience. SMART delivers an integrated solution of hardware, software and services designed for superior performance and ease of use, and remains a world leader in interactive displays.
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