Your Computer’s Performance is Slow When You Use SMART Video Player
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SMART Software
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SMART Meeting Pro 1.1 |
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Operating Systems
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Windows Vista and Windows XP operating systems |
Issue
When you use SMART Video Player while the Floating Tools toolbar is visible, your computer’s performance is slow.
Cause
SMART Video Player uses up to 90% of your computer’s Central Processing Unit (CPU) when the Floating Tools toolbar is open.
Solution
There are two solutions to this issue:
Use the Hide Floating Tools option.
OR
Disable DirectDraw and Direct3D by decreasing the level of hardware acceleration.
To hide Floating Tools
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Click SMART Meeting Pro in the notification area.
The SMART Meeting Pro menu appears.
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Click Hide Floating Tools.
The Floating Tools disappear, and the SMART Video Player functions properly.
To decrease the setting for hardware acceleration
Important
Changing this setting affects your graphic card’s performance across all programs. Some applications and games use DirectDraw and Direct3D, so they might not work as well, or at all, after performing this solution.
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Press Start > Control Panel.
The Control Panel appears.
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Adjust the display settings using the following instructions:
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Operating system
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Instructions
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XP Control Panel
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Select Appearance and Themes > Displays > Settings Tab
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XP CLASSIC CONTROL PANEL
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Select Display > Settings Tab
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VISTA CONTROL PANEL
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Select Appearance and Personalization > Adjust Screen resolution
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VISTA CLASSIC CONTROL PANEL
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Select Personalization > Display Settings
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Click on Advanced for XP operating systems, or Advanced Settings for the Windows Vista operating system.
The Monitor Properties dialog box appears.
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Select the Troubleshoot tab.
The Hardware Acceleration slider appears.
Note
Not all graphics cards support hardware acceleration, so this slider may not appear.
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Move the Hardware Acceleration slider to a position three notches from the left.
The Disable All DirectDraw and Direct3D Accelerations message appears.
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Click Apply, and then click OK.
You have decreased the setting for hardware acceleration.
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Last Updated
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June 18, 2008 |