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Your Computer’s Performance is Slow When You Use SMART Video Player

SMART Software SMART Meeting Pro 1.1
Operating Systems Windows Vista and Windows XP operating systems

Issue

When you use SMART Video Player while the Floating Tools toolbar is visible, your computer’s performance is slow.

Cause

SMART Video Player uses up to 90% of your computer’s Central Processing Unit (CPU) when the Floating Tools toolbar is open.

Solution

There are two solutions to this issue:

Use the Hide Floating Tools option.

OR

Disable DirectDraw and Direct3D by decreasing the level of hardware acceleration.

To hide Floating Tools

  1. Click SMART Meeting Pro in the notification area.

    The SMART Meeting Pro menu appears.

  2. Click Hide Floating Tools.

The Floating Tools disappear, and the SMART Video Player functions properly.

To decrease the setting for hardware acceleration

Important 

Changing this setting affects your graphic card’s performance across all programs. Some applications and games use DirectDraw and Direct3D, so they might not work as well, or at all, after performing this solution.

  1. Press Start > Control Panel.

    The Control Panel appears.

  2. Adjust the display settings using the following instructions:

    Operating system

    Instructions

    XP Control Panel

    Select Appearance and Themes > Displays > Settings Tab

    XP CLASSIC CONTROL PANEL

    Select Display > Settings Tab

    VISTA CONTROL PANEL

    Select Appearance and Personalization > Adjust Screen resolution

    VISTA CLASSIC CONTROL PANEL

    Select Personalization > Display Settings

  3. Click on Advanced for XP operating systems, or Advanced Settings for the Windows Vista operating system.

    The Monitor Properties dialog box appears.

  4. Select the Troubleshoot tab.

    The Hardware Acceleration slider appears.

    Note 

    Not all graphics cards support hardware acceleration, so this slider may not appear.

  5. Move the Hardware Acceleration slider to a position three notches from the left.

    The Disable All DirectDraw and Direct3D Accelerations message appears.

  6. Click Apply, and then click OK.

You have decreased the setting for hardware acceleration.

Last Updated June 18, 2008

 

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